SMART
- Speeds upto 150Mbps
- UNLIMITED
- Free Installation and Router
- FREE OTT & LIVE TV CHANNELS
PREMIUM
- Speeds upto 250Mbps
- UNLIMITED
- Free Installation and Router
- FREE OTT & LIVE TV CHANNELS
GST extra as applicable. For OTT Click Here.
Frequently Asked Questions
The installation is free right now for customers who are subscribing to Long Term Plans.
yes we do.
If you haven’t paid the installation fee, there will be no amount. If you have paid for the installation, a specific refund amount may apply, and our team can clarify it for you.
Yes, but we recommend to recharge with half yearly or yearly package only, as it saves time for you and us both.
If you are someone who is into NetFlix, YouTube, Amazon Prime Video streaming, we suggest to go for PREMIUM or SMART plan only.
If you are into gaming, Premium Plan should be enough. If you are just a casual user who use internet for checking/responding to emails, then LITE is enough.
If you are into heavy downloading and uploading, then ULTRA plan should be the choice.
IMPORTANT NOTE
NOTE – For plan speeds above 30Mbps, you need to have a powerful computer with a gigabit Ethernet port and speedtest should only be done and tested over the LAN, NOT WiFi. Please check your speed only after you have plugged-in the LAN (Ethernet Cable) directly in your laptop/desktop. The speed may vary 5% to 10% every time you perform a speed test.
And since those are broadband plans, speeds are not guaranteed or committed. Speeds will always vary depending on various factors.
In most of the cases we get the installation done within 12-24 hours only.
Subscription means live-running-continuing. It cannot be paused/resumed/cancelled.
You can upgrade your plan anytime, but your existing subscription credits, data, and days will be all lost. So, we always suggest doing those upgrades only when your subscription is ending.
For the downgrades, it’s the same too. And in case of downgrading the plan, the ONT device will be downgraded too.
No, as commercial usage is not allowed on residential plans and you cannot claim input your GST on residential plans, as residential plans cannot be in company name, it has to be on a personal name with adhar card kyc. Office customers are recommended to take Business Plans.
Lite comes with very low upload speeds. So, its not recommended for multiple users.
Smart, Premium, Ultra comes with sequential good upload speeds, higher the plan, better the upload speeds.
Yes, the on-site visits are free for any kind of complaints
Speed test should only be done at www.speedtest.net with jetspot server selected on the map.
We only test the connectivity speeds till our own node.
And this speedtest should be done over the wired LAN only.
We donot test or look at WiFi speeds, as thats outside our support scope.
If you recharge a 6M plan you get 1 month extra FREE
If you recharge a 12M plan you get 2 months extra FREE
If you recharge a 24M plan you get 4 months extra FREE
Pay for 6 Months plan, and get free Installation*
Pay for 12 Months plan and get free installation with free router*
*depends on feasibility.
Yes, you can upgrade downgrade anytime, but rental payment is non refundable and non adjustable, so you will lose your active remaining subscription days if you upgrade or downgrade in the middle of an active subscription.
You are not recommended to change your plan if you are already in an existing live subscription. Choose the right plan and highest possible plan always.
JetSpot Fiber is 100% FTTH deployment – FIBER TILL THE HOME. We deploy using GPON/EPON/XPON technologies.
A simple photo, adhar card and current address proof is enough for us to know you