If you have a leased line connection from JetSpot, you may check the SLA Agreement with JetSpot which shows the minimum latency for specific continents and complaint against it, if you get higher latency that that and JetSpot tech team would be able to check.
But if you have a residential broadband plan, it doesn’t come with any SLA or agreement or latency commitment. So, JetSpot support doesnt accept any complaints against latency or ping to any servers, especially if foreign servers.
We have a lot of gaming customers and almost all the gaming cafe in the city are backed by JetSpot only and you should know the reason why!
Perfection, quality, delivery, support!
Since we dont answer questions about ping or upload speed, this post explains it all, so you need to follow this, if you are a new customer. But from our feedback from gamers in our network, the Valve Game ping normally stays in between 70-100ms approx.
NOTE : WE DONOT ACCEPT COMPLAINTS ABOUT YOUR GAMING PING OR UPLOAD SPEEDS.
Here are some screenshots from our gaming customers, which should explain you and clarify all of your doubts or questions.