On disconnection, you get a 500 INR refund, once you submit the device with all its glory. (this is only applicable to customers who have paid for installation. This is not applicable for F plan customers, who never paid an installation amount. F Plan customers should return back the jetspot device immediately if they do not recharge the account for more than 45 days.)
NOTE – Disconnection security (if any) deposit is only done after your account has more than 12 renewals.
BUT Rental Amount once paid are non-refundable / non-transferable / non-adjustable.
And if a customer has not been recharged for more than 3 months – the disconnection security deposit becomes invalid. So, in case anyone wants to disconnect the services should immediately contact JetSpot at email@example.com for the disconnection and device surrender and take their refund.
This refund of security deposit is only applicable for customers who signed up after MARCH 1 2021.
Old customers are not eligible for any refund.